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Privacy Policy

BCC Cleaning is committed to protecting your privacy while providing professional commercial janitorial services to businesses in Bowling Green, Kentucky and surrounding regions. This policy outlines how we handle information collected through our website to ensure transparency and trust.

Information We Collect

We collect information you provide directly to us through our contact forms, cleaning quote requests, email correspondence, and telephone consultations. This typically includes your name, business name, facility type, email address, phone number, and any details regarding your specific cleaning requirements.

How We Use Your Information

The information collected is used solely to operate our business and provide you with superior service. Specifically, we use it to respond to your inquiries, prepare accurate cleaning proposals, schedule service appointments, manage invoicing, and send important service-related updates or essential administrative notifications.

Information Sharing

BCC Cleaning does not sell, rent, or lease its customer lists to third parties for marketing purposes. We may share data with trusted service providers who help us operate our business—such as professional tools for email communication, digital invoicing, or scheduling—provided these partners agree to keep your information confidential and use it only for the specific tasks we authorize.

Security and Retention

We implement reasonable physical and digital safeguards to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We retain your information only as long as necessary to fulfill the business purposes for which it was collected, or as required for legal, tax, and accounting compliance.

Your Rights and Contact Information

You have the right to request access to, update, or delete your information from our records when reasonable. If you have any questions or concerns regarding our privacy practices, please contact BCC Cleaning using the details below:

Phone: (270) 589-9911

Email: bcc.bgky@gmail.com